VisionID expands support personnel to Dublin and Northern Ireland

VisionID continues to expand its Service and Support offering to benefit its customers based in the Dublin and Eastern region as well as Northern Ireland through the announcement of the appointment of John Davis as Service Engineer. This announcement is testament to VisionID’s commitment to it customers and copper fastens its dedication to a first class Service and Support facility to this region.

John has many years experience working in the AutoID arena having previously been employed as Customer Service Supervisor with Zetes Ireland. His professional certification in wireless technologies and maintenance certification from leading manufacturing partners such as Cisco, Motorola, Intermec and Zebra will strengthen the VisionID proposition as the leading AIDC Service and Support operator in Ireland. Also key to John’s appointment is his industry qualifications which include Certified Wireless Network Associate (CWNA), Cisco Certified Network Associate (CCNA) and Cisco Certified Entry Network Technician (CCENT).

“At VisionID, our number one priority is to ensure that we maintain state-of-the-art service and support for all of our customers, from SME’s to major multinationals” said Bryan Steedman Service and Support Manager. “To accomplish this, VisionID has a designated team of mobile engineers to provide for all of your servicing needs” he said, “From our central Service Centre and now at our Dublin base our highly trained engineers can repair equipment right down to the component level”.

“The appointment of John Davis to this region is a direct response to the level of business we’re achieving” said Barry Sheehan, Regional Sales Manager, “Our customer base in this region has expanded significantly and the only alternative was to locate a dedicated engineer to cater to the needs of our customers”. Based at VisionID Dublin office at Citywest, John will take responsibility for the servicing needs of VisionID customers based in the Greater Dublin area as well as along the East coast and all of Northern Ireland.

“The growth of the Service and Support offering by VisionID is a direct response to the current economic climate” said Steedman “We are noticing that more and more of our customers are choosing a service contract option for their existing equipment as preferred to buying new units. This makes complete sense as a simple preventative maintenance programme can ensure your equipment continues to function like new” he said.

For further information on the VisionID Service and Support offering contact us directly at 052 618 1858 or see www.visionid.ie.