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“The MRPI Supply Chain IT team, VisionID and Motorola have delivered a mobile computing platform that is enhancing fleet efficiency, cutting administration, improving customer service, and significantly reducing costs. And with the service and support contract provided by VisionID we have a clear view of the cost of our device estate over its life cycle. Colleagues elsewhere in our business in Great Britain are evaluating the technology which underlines the significant degree of satisfaction that we have in the platform.”
About Musgrave Retail Partners
Musgrave Retail Partners provides services to entrepreneurial retailers in the Republic of Ireland, Northern Ireland, Great Britain and Spain, including grocery distribution and advanced systems for sales, marketing, IT, finance and logistics. It runs over 3,300 stores under retail brands that include household names SuperValu and Centra. In 2009 Musgrave was named one of Ireland’s best-run companies in the Deloitte Best Managed Companies Awards.
As part of its ‘Better Business Project’ – a major investment to improve key areas of its business – Musgraves deployed a mobile computing platform to advance logistics operations. It asked VisionID, specialists in data capture technology, to help prepare and support a core component of the system – the handheld computers used by the logistics team and delivery drivers. Musgrave selected Motorola’s MC75A Enterprise Digital Assistants (EDAs) and VisionID supported the implementation and deployment of the system throughout the Island of Ireland.
The technology is improving performance across operations. Drivers collect electronic Proof of Delivery (ePoD) with the record immediately updated in back-office systems. The MC75A’s GPS capability optimizes route planning. Drivers can use the computers to log time sheets eliminating paper. In addition, Musgraves is asset tracking the many thousands of metal ‘combies’ (metal delivery crates) and potato bins used to pick up goods from food manufacturers and deliver stock to its retail partners. As a result, losses of containers have been significantly reduced – cost savings that, in the first year, are delivering a significant return on investment.
“As one of Ireland’s most respected companies, we continually seek to enhance business performance and drive efficiencies. We recently deployed a mobile computing platform based on Motorola’s MC75 Enterprise Digital Assistants. The MC75As are prepared, deployed and maintained by specialists in data capture, VisionID. As with any major IT deployment, we had some teething issues. But the support, professionalism and attention to detail of VisionID and Motorola ensured problems were resolved quickly. We are delighted with the technology. The initial focus of the project – to use bar-code labelling to track, trace and ensure the safe return of our delivery containers – is providing a great return on investment. We are also achieving efficiency and accuracy benefits by using the technology to collect electronic Proof of Delivery, optimize fleet utilization and route guidance, and automate reporting and eliminate paper trials.” said Stephen Bennett, Supply Chain Systems Manager of Musgrave Retail Partners Ireland.
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